- WPS Office on macOS. Powerful Editor with all-in-one Office Suite & Compatible with MS Office. Download on the.
- Open any Office app, like Microsoft Word and in the What's New box that opens, select Get Started. On the Sign in to activate Office screen, select Sign in. Note: If you weren't prompted to sign in, open a blank file and go to File New from template Sign in. Enter the email address associated with Office for.
Huge props to Microsoft for a very, very well done upgrade. Office 2016 feels like a completely new and very Mac-friendly application suite that might just replace Pages, Numbers, Keynote and the rest of the Apple office suite on our Mac systems here in the office. Not to mention on our Windows systems! If you're not already in an Office file or document, open an app such as Word or Excel, and open an existing file, or create a new one. Select File Account (or Office Account if you're using Outlook). If you're not already signed in, click Sign In. In the Sign in window, type the email address and password you use with Office.
Topics Map > Features and Functionality > Client Capabilities > DesktopIf you are unable to sign into Microsoft Office (or Outlook repeatedly prompts you for login, does not show any data, edit a Word/Excel/PowerPoint data file, or receive encrypted connection error) it may be due to a NetID password change, a NetID change, or corrupted account credentials. Follow some common solutions to this issue below.
Possible solutions
- Option 1 - Update your software to the latest version
- Windows OS
- Run Windows Update and install the latest updates.
- Windows Office
- Follow steps to update Office.
- Mac OS
- Run Office Updates.
- Option 2 - Your account was compromised and you are blocked from connecting
- Review your client protocols. If your client protocols are disabled, contact the DoIT Help Desk.
Office 2016 For Mac Not Signing Instructions
- Option 3 - Reset/Remove your account credentials from within your OS
- Windows OS
- Remove/Delete all Outlook/Office records from within credential manager.
- Mac OS
- Access the keychain application and remove/delete any of the following records: Microsoft Office Identities Cache 2 | Microsoft Office Identities Settings 2 and any ADAL, Microsoft, or Office entries that are listed within the 'Name' or 'Kind' columns. Note: search for 'microsoft' and 'adal' within the keychain application and delete all returned results. Detailed steps.
- Option 4 - Delete license files - MacOS only
- Remove license files on a Mac.
- Option 5 - You are not authenticated into Office using your UW-Madison Office 365 account
- Confirm you are authenticated with your Office 365 account.
- Option 6 - If your computer is not connected to UWNET/Campus network, use WiscVPN
- Option 7 - Download and run Microsoft's Support and Recovery Assistant for Office 365
- Windows OS
- Note: Only available for Windows. This tool must be run on the affected machine.
- Download the tool here: Fix Outlook and Office 365 problems with Microsoft Support and Recovery Assistant for Office 365.
Office 2016 Mac Sign In Not Working
- Option 8 - Delete Cached Preferences
- Mac OS
- Note: Only available for Mac OS.
- Outlook Desktop Client
Delete Cached Preferences
- Quit Outlook
- Open Terminal (click the Spotlight search glass in the top right corner and type terminal).
- Type: defaults delete com.microsoft.Outlook (to delete the old preferences).
- Type: killall cfprefsd (to kill the cached prefs).
- Quit Terminal.
- Launch Outlook and check.
- Option 9 - Sign out of the connected device associated with the Office email account
- Sign into the account: https://portal.office.com/account/.
- Select View apps & devices from within Office apps & devices module.
- Click DEVICES and sign out of all the devices that you are singed into. This will prompt the user to authenticate via NetID login on all the devices they are connected to via their Office 365 account.
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- Option 10 - Fully uninstall and reinstall Microsoft Office
Office 2016 For Mac Not Signing Invitation
- Option 3 - Reset/Remove your account credentials from within your OS
- Windows OS
- Remove/Delete all Outlook/Office records from within credential manager.
- Mac OS
- Access the keychain application and remove/delete any of the following records: Microsoft Office Identities Cache 2 | Microsoft Office Identities Settings 2 and any ADAL, Microsoft, or Office entries that are listed within the 'Name' or 'Kind' columns. Note: search for 'microsoft' and 'adal' within the keychain application and delete all returned results. Detailed steps.
- Option 4 - Delete license files - MacOS only
- Remove license files on a Mac.
- Option 5 - You are not authenticated into Office using your UW-Madison Office 365 account
- Confirm you are authenticated with your Office 365 account.
- Option 6 - If your computer is not connected to UWNET/Campus network, use WiscVPN
- Option 7 - Download and run Microsoft's Support and Recovery Assistant for Office 365
- Windows OS
- Note: Only available for Windows. This tool must be run on the affected machine.
- Download the tool here: Fix Outlook and Office 365 problems with Microsoft Support and Recovery Assistant for Office 365.
Office 2016 Mac Sign In Not Working
- Option 8 - Delete Cached Preferences
- Mac OS
- Note: Only available for Mac OS.
- Outlook Desktop Client
Delete Cached Preferences
- Quit Outlook
- Open Terminal (click the Spotlight search glass in the top right corner and type terminal).
- Type: defaults delete com.microsoft.Outlook (to delete the old preferences).
- Type: killall cfprefsd (to kill the cached prefs).
- Quit Terminal.
- Launch Outlook and check.
- Option 9 - Sign out of the connected device associated with the Office email account
- Sign into the account: https://portal.office.com/account/.
- Select View apps & devices from within Office apps & devices module.
- Click DEVICES and sign out of all the devices that you are singed into. This will prompt the user to authenticate via NetID login on all the devices they are connected to via their Office 365 account.
Office 2016 For Mac Download
- Option 10 - Fully uninstall and reinstall Microsoft Office
Office 2016 For Mac Not Signing Invitation
Install Office 2016 For Mac
Keywords: | microsoft office365 o365 reset 2016 2019 proplus windows mac outlook on the web credentials manager vault web service account updated changed stored send receive email login log on log in repeated repeating multiple attempts many lot times new error compromised client access loop repeat keychain netid password change An encrypted connection to your mail server services is not available repeatedly prompts data files profile excel powerpoint outlook word activated blocked account something went wrong and outlook couldn't setup your account Sorry, another account from your organization is already signed in on this computer troubleshooting doesn't allow editing on mac does not sync syncing connectSuggest keywords | Doc ID: | 61054 |
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Owner: | O365 S. | Group: | Office 365 |
Created: | 2016-02-23 10:22 CST | Updated: | 2020-09-09 14:13 CST |
Sites: | DoIT Help Desk, DoIT Tech Store, Office 365, Wisc Account Admin | ||
Feedback: | 5163CommentSuggest a new document |